AA Electro Magnetic Test Laboratory (India) – Dr. R Lenin Raja – VP Engineering
5th December 2024
Certification
I would like to extend my heartfelt thanks to you and the entire MiCOM Labs team for your extreme support in the Telecom Certification Body (TCB) work, especially in areas such as Wi-Fi, wireless, EMC, cellular, and base station products.
Your expertise, dedication, and tireless efforts have been instrumental in helping us achieve significant milestones in these critical areas. The quality of work, attention to detail, and professionalism displayed by your team have made a considerable impact, ensuring the success of this important certification process.
We deeply appreciate your collaboration and are grateful for the level of commitment you have shown. Your support has been invaluable, and we look forward to continuing to work closely with you on future initiatives.
Once again, thank you for your exceptional contribution.
BTF Testing Lab (Shenzhen) Co., Ltd. (China) – Sam Lan – Deputy General Manager
18th November 2024
Certification
We enjoy working with the MiCOM Labs team, as their personnel possess an in depth understanding of regulations and standards, offering effective and timely feedback. The team is very knowledgeable and they are consistently proactive in their engagement. Their comprehensive experience in regulatory compliance certifications is evident, especially when working with new technologies. A great example of this is their work with HAC (Hearing Aid Compatibility) where MiCOM Labs was able to efficiently complete the application process through PAGs (Pre-Approval Guidance). Very few TCBs are capable of achieving this level of efficiency. And as a result, we are confident in choosing MiCOM Labs for our certification needs.
Catapult (Australia) – Kyle Nelson – Director of Engineering (Hardware)
9th December 2024
Certification
The MiCOM Labs cloud-based Certification Management System (MiCMS) delivers an efficient and user-friendly document management solution. MiCOM Labs provided unparalleled administrative support conducting a thorough pre-review of all submitted documents before commencing the certification process, this significantly reduced time during the certification process. For our complex certification needs and tight deadlines, MiCOM Labs’s support was not only appreciated but crucial. Their guidance and hands-on assistance throughout the process greatly simplified our journey.
Testing
MiTest is a well-conceived, intelligently designed application linking responses from the online product questionnaire directly to test report generation. Responses input to the questionnaire are seamlessly integrated into test report generation, making the process highly efficient and effective. Further, developing a customized, product-specific test strategy based on the online product questionnaire is both efficient and highly logical.
System
Congratulations to the MiCOM Labs team on the seamless integration of their cloud-based components. We are genuinely impressed by the innovative approach taken to provide this solution. Integrating the MiPassport and MiCOM Labsms applications offers our company enhanced support for post-certification tracking. The ability to monitor ongoing standard changes, track expiring certificates, and customize secure documentation packages for both internal and external stakeholders is an invaluable bonus.
Consultancy
MiCOM Labs’s technical consultancy team was instrumental in navigating complex regulatory challenges for our products. Their deep expertise and practical approach enabled us to identify and implement solutions that exceeded our expectations. I would highly recommend MiCOM Labs to anyone seeking reliable and effective technical support across all phases of development.
EMC Test & Training Center Pvt Ltd (India) – Dr. Lenin Raja – Principal Consultant
5th December 2024
Testing, Certification and Support Services
I wanted to take a moment to express my sincere appreciation for the excellent support provided by your team at MiCOM Labs. The trackers, reviewers, and admin support have been instrumental in streamlining the entire certification process.
In particular, MiCOM Labs’s assistance in preparing the forms for FCC, ISED, EU, UK, and Japanese certifications has been invaluable. The attention to detail and efficiency in handling these crucial steps ensured that everything was submitted on time and with the utmost accuracy.
Additionally, the monitoring of certification status within MiCOM Labs has been a tremendous help. It has allowed us to stay up to date and proactive, ensuring no critical steps were overlooked.
The professionalism, responsiveness, and expertise displayed by your team have made this process much smoother and more efficient. We truly appreciate your efforts and look forward to continuing our collaboration.
Thank you once again for your exceptional support.
Global United Technology Services Co., Ltd. (China) – Lily Pan – Certification Admin
18th November 2024
Certification
Our experience working with the MiCOM Labs certification team has been extremely positive, as they are highly capable of handling a wide range of applications, including FCC, ISED, EU, and Japan certifications. Their reviewers possess a strong technical background, which ensures thorough and informed assessments. The administrative support, particularly in finalizing documentation for submission, is exceptional and greatly appreciated. The feedback they provide is clear, well-organized, and easily tracked through the communication interface via their cloud-base management system (MiCMS). We look forward to continuing our long-term collaboration with MiCOM Labs.
HCL Tech (India) – Manivannan Rajendran – ERS
12 December 2025
Testing, Certification and Support Services
As one of the few SDPPI Indonesia-recognized laboratories, MiCOM Labs successfully delivered a complex, time-critical test and certification project. Their cloud-enabled testing and reporting significantly accelerated delivery, resulting in completion more than one week ahead of schedule. With certification already well advanced, MiCOM Labs demonstrated the speed, expertise, and reliability required for high-stakes regulatory programmes. We would confidently work with them again.
Itron (USA) – Dan Bomsta – Sr. Principal Regulatory Engineer
21st November 2024
Certification
I am grateful for the support I received from MiCOM Labs throughout the certification process. Their team was exceptionally helpful in guiding me through each step of the process of radio compliance. They provided clear, comprehensive support, ensuring I had all necessary documentation in order. The administrative review was invaluable, with everything carefully checked. They also offered detailed guidelines on specific requirements, making the process much more manageable and enabling me to perform my role more effectively. I highly recommend all their services.
Testing
The MiCOM Labs team exceeded expectations, delivering exceptional service beyond what is typically expected from compliance test labs. Their communication was prompt and effective, ensuring the project was completed within tight timelines.
The entire operation was highly efficient and user-friendly. Completing the online questionnaire was straightforward, and I was pleasantly surprised to discover it served as the foundation for my test report. Relevant information seamlessly flowed into the draft report, streamlining the process impressively.
Having been involved in regulatory compliance for several years, I was skeptical when MiCOM Labs mentioned the ability to view “measurement data online.” However, I was genuinely impressed by their innovative approach. Their online platform provided capabilities I had not encountered before, enabling access to live test data and an option to generate PDF reports for easy sharing with my design team. The live test data also allowed me to ensure the correct testing was taking place.
Unlike the typically manual processes of most compliance test labs, MiCOM Labs’ solution stood out for its efficiency and innovation. Producing a draft test report was remarkably fast, with excellent formatting and convenient links to graphical data that made reviewing results straightforward.
I highly recommend MiCOM Labs for compliance testing. Their dedication to customer service, streamlined processes, and innovative solutions ensure an outstanding experience.
NetAlly (USA) – Brad Harper – R&D Director
19th November 2024
Certification
MiCOM
Testing
MiCOM Labs’s testing process was streamlined, efficient, and an overall enjoyable experience. Completing the online questionnaire was straightforward, with assistance readily available if needed. The ability to log in to the system and view live measurement results was exceptionally helpful, demonstrating MiCOM Labs’s commitment to providing outstanding client service. MiCOM Labs stands far ahead of the competition. Draft test reports were available within just a few days, a significant improvement over the weeks-long waits often experienced elsewhere. Their report format is thoughtfully designed for easy reading, with linked data plots simplifying the review process. For all our regulatory compliance projects, MiCOM Labs has proven to be the ideal test partner, combining efficiency, innovation, and unparalleled client support.
Consultancy
A key advantage of MiCOM Labs is their collaborative approach when testing failures occur. They work closely with clients to promptly develop mitigation plans, ensuring swift resolution. Additionally, MiCOM Labs proactively addresses potential issues before testing begins, streamlining the process to deliver timely test results and achieve compliance efficiently.
Certification
I have had the pleasure of using MiCOM Labs’s Certification Management System (MiCMS) and can confidently say it has significantly streamlined the certification process.
The system is exceptionally intuitive, enabling users to navigate with ease while clearly outlining all required documentation, ensuring nothing is missing. One of the great features is the ability to track the status of certifications in real time, providing unmatched transparency.
Additionally, the administrative support from MiCOM Labs has been outstanding. Their team is highly responsive, promptly reviewing documentation, offering valuable feedback, and resolving any issues efficiently making the entire process remarkably smooth.
Overall, MiCMS has not only simplified certification management but has also made it more efficient and transparent. My experience with MiCOM Labs has been nothing short of excellent, and I highly recommend their services to anyone seeking a seamless certification experience.
Testing
I have been collaborating with MiCOM Labs since 2008 and have had the privilege of witnessing their remarkable growth in the field of regulatory compliance testing and certification. Their achievements are truly impressive, especially considering they are an independent, family-owned business that takes a family-like approach to its clients. In their early days, MiCOM Labs provided limited compliance testing from a small office. Today, they operate a fully customized facility offering comprehensive global compliance testing and certification solutions. What stands out most is their innovative approach to addressing real-world challenges faced by manufacturers. MiCOM Labs not only facilitates the efficient placement of products in global markets but also ensures manufacturers can maintain ongoing product certifications—an offering I’ve yet to see replicated by other testing organizations. As an international client, we fully utilize the MiTest application. Its ability to provide both historical data and live measurement results in real time has proven to be a tremendous time-saver. We also leverage the system to generate draft measurement PDFs for our dispersed design teams, which is an incredibly convenient feature. Furthermore, the MiCOM Labs test report format surpasses anything else we’ve encountered. Its thoughtful design, which separates test data from graphical images, makes report reviews far more efficient—a feature that is highly valued by our stakeholders. We highly recommend MiCOM Labs. With their expertise and client-focused approach, you can trust that you’ll be well taken care of.
Consultancy
MiCOM Labs has proven to be an invaluable resource for evaluating Radwin’s certification needs and expected outcomes. Their team has consistently provided timely and accurate information, and on multiple occasions, they have assisted with FCC inquiries, even submitting them on our behalf. MiCOM Labs’s consultancy services are both professional and highly responsive, reflecting their unwavering commitment to customer satisfaction. At its core, MiCOM Labs is an engineering customer-focused laboratory that provides comprehensive support tailored to client needs. We wholeheartedly recommend MiCOM Labs to any company seeking exceptional support, dedication, and expertise from a testing laboratory.
Certification
We find working with MiCOM Labs highly rewarding because their team is quick to schedule calls and bring in the right resources to address compliance issues efficiently. In particular, when it came to the FCC PAGs (Pre-Approval Guidance), MiCOM Labs guided us through each step of the process through completion. Additionally, MiCOM Labs’s cloud-based certification management system (MiCMS) is a standout feature. It provides a well-organized and user-friendly document management system, allowing us to easily track the certification status. With status updates provided at every stage, we have clear visibility throughout the process, making it much easier to manage our certification applications.
Telekinesis Systems & Solutions (India) – Subramanian H – Technical Head
3rd December 2024
Testing, Certification and Support Services
I am writing to express my sincere gratitude for the exceptional services provided by MiCOM Labs, for the EMC testing and certification of our recent product for FCC and ISED requirements. The team at MiCOM Labs, has demonstrated a high level of professionalism, technical expertise, and dedication throughout the entire process with the highest standards of quality in their services. Throughout the testing and certification process, the team was highly responsive, providing timely updates and addressing our concerns promptly. Their knowledge of the regulatory requirements and certification procedures helps in guiding us through the complex compliance process thereby minimizing the delays. The comprehensive documentation provided by MiCOM Labs, was clear, concise, and met all regulatory requirements. Their support in navigating the certification process was instrumental in ensuring a smooth and efficient experience. I personally recommend MiCOM Labs, to any organization seeking reliable and efficient EMC testing and certification services. Their commitment to quality and customer satisfaction is unparalleled.
WiPro (India) – Albin Antony – Principal Consultant
5th December 2024
Testing, Certification and Support Services
I appreciate the timely support from MiCOM Labs for all our certification and testing enquiries. This is helping us in sending the RFQ response for all our internal and external customers. Technical expertise of reviewers is great, they have helped us in identifying the flaws in our test reports and testing. I appreciate the way MiCOM Labs handles our customer projects to meet the deadlines and help for fixing the bugs in products and complies the requirements as per the standard. Your support document completion required for certification is amazing. Thanks for your continuous support.
